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e-Boks user support
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For citizens

Here you can find instructions, questions and answers for using e-Boks for private end users.

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What happened to e-Boks?
How to secure your child's digital future
How to give consent to receive mail from public authorities?

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How to give others access to your mail

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The Danes' favorite

e-Boks has been the preferred and secure platform since 2001 when Danes need to read and reply to digital mail - and store important documents.

Today, 5.2 million people uses e-Boks. Every month we have 32 million visits by Danes who want to check mail, pay bills and sign papers digitally.

30,000 private and public companies send 559 million documents each year through e-Boks - which the recipients can read in the e-Boks in app or web solution.

e-Boks is owned by Nets and PostNord.

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