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  1. e-Boks user support
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For citizens

Here you can find instructions, questions and answers for using e-Boks for private end users.

News from e-Boks user support

  • What happened to e-Boks?
  • How to secure your child's digital future

Hvordan downloader man et dokument der er beskyttet med adgangskode?

  • Læsning og håndtering af post
  • Hvordan downloader man et dokument der er beskyttet med adgangskode?

Access

  • Relatives/Lawyers
  • How to Establish Access for a Person with a Legal Guardian
  • How to process an access
  • How to give others access to your mail

Log on

  • Login complications as a private user
  • How do I get MitID?

Security and privacy

  • Rights and GDPR
  • Generel sikkerhed i e-Boks

Registrations

  • How do I receive mail in e-Boks?
  • What is Storebox?

Largest digital mailbox in the Nordics

e-Boks is the Nordic countries' largest digital mailbox, and every year over 598 million documents are sent to users worldwide.

The platform meets all security and privacy requirements, and for you as a user, e-Boks is free and completely ad-free.

e-Boks was founded in 2001 and is owned by Catacap

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Copyright © 2026 e-Boks Group. All rights reserved. e-Boks is a registered trademark.

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Do not click "Edit code"

If you click "Edit code" on the button in the bottom right corner, you remove the API connection, and the ability to update the theme.

If you want to view the code, you can make a copy of the theme, and click "Edit code" on the copied theme instead.

This warning only appears in theme preview mode. Customers will not see it.