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For citizens

Here you can find instructions, questions and answers for using e-Boks for private end users.

News from e-Boks user support

  • Register all function
  • What happened to e-Boks?
  • Where can I find my folders?
  • How to secure your child's digital future
  • MitID has recently updated their app for your safety
  • e-mail as identification
See all 9 articles

Access

  • Relatives/Lawyers
  • How to Establish Access for a Person with a Legal Guardian
  • How to process an access
  • How to give others access to your mail

Log on

  • Login complications as a private user
  • I can log on to my online banking with MitID, but not e-Boks
  • How do I get MitID?

Security and privacy

  • Rights and GDPR
  • Generel sikkerhed i e-Boks
  • Kilde og sletning af personoplysninger

Log på brugersupport siden og tilføj dokumenter til eksisterende sag

  • Log in to the costumer support page and add documents to an existing case

Registrations

  • What is Storebox?

Settings

  • Registration of mobile number in profile

Largest digital mailbox in the Nordics

e-Boks is the Nordic countries' largest digital mailbox, and every year over 582 million documents are sent to users worldwide.

The platform meets all security and privacy requirements, and for you as a user, e-Boks is free and completely ad-free.

e-Boks was founded in 2001 and is owned by PostNord and Nets.

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Copyright © 2025 e-Boks Group. All rights reserved. e-Boks is a registered trademark.

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