The mail you receive in e-Boks
The mail, messages etc. that you receive digitally have the same legal effect with regard to e.g. payment, acceptance and appeal deadlines, as had they been received as regular mail.
Digital Post and e-Boks are closed communication systems and require validation of senders with a controlled digital certificate. This gives you, as a recipient, security for the authenticity of the message and certainty that the sender is known by the systems.
Personal documents and files
When you save documents yourself in your archive, it corresponds to a photocopy. In most cases, it is generally accepted that a digital copy of a document is as valid as the original document, and the digital copy is accepted.
However, it cannot be ruled out that in some cases the presentation of the original documents is required. You must be aware of this matter in connection with a possible destruction of the original documents. If in doubt, do not destroy the original document.
Secure connection to your digital mailbox
e-Boks uses an approved security certificate which is integrated in most browser types. This way you are sure that you are logged into e-Boks. Data sent to and from you through e-Boks is also coded so that others cannot see your personal data, such as your social security number. This is called encryption. The secure connection to e-Boks is achieved by using the security protocol SSL (Secure Socket Layer), which is built into all modern browsers.
e-Boks is protected against attacks from the outside via a strong firewall supported by an architecture that counteracts this and monitors the traffic to be able to identify any attacks.
ISO 27001 Compliant
e-Boks is protected with a number of different components and procedures that make it safe for you to use e-Boks. e-Boks meets extensive security requirements in connection with the cooperation with the financial sector.
Since 2015, e-Boks has been ISO 27001 compliant and since then it has been audited annually to prove compliance with this standard by an independent external auditor.
Achieving ISO 27001 compliance demonstrates that e-Boks delivers a high level of Information Security.