If you can log onto your online banking with MitID but not e-Boks, this might be because you have not attached a public signature to your MitID. This is a requirement if you wish to use your MitID for other than you online banking.
You can read more about this here and order a public signature to your MitID directly on MitID’s website, or by contacting their support. You can read more at the link below:
You can read more about this here and order a public signature to your MitID directly on MitID’s website, or by contacting their support. You can read more at the link below:
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https://www.mitid.dk/hjaelp/mitid-support/
If you already have a public signature registered to your MitID but are not able to log on, you can read our article on ‘login complications as a private user.’
This article is only meant for private users who need to log onto their e-Boks account. If you are a company experiencing difficulties by logging on, you can read more in this article.