Time lock in the e-Boks app

If you see a message saying your e-Boks app has been blocked ("Tidslås"), then it means you have entered wrong information multiple times. Your e-Boks app will be temporarily blocked for one hour.

If you need access right now, you can unblock the app by changing your e-Boks mobile password.

To change the password, please do the following:

1. Go to www.e-boks.dk.
2. Press 'Menu'.
3. Press 'Mobile access'.
4. Press 'Change' next to your password.
5. Put in a new password for the e-Boks app.

Now you are able to access the e-Boks app with the new password.